SMS & privacy policy

The short version: we text about your insurance, only with your consent, and we never sell your information. The full version follows.

SMS messaging terms

  • Purpose. With your consent, Roscommon Insurance Group ("RGC Insurance") sends text messages regarding quotes, policy service, renewals, claims, billing reminders, and documents you request.
  • Consent. Opting in occurs when you provide your mobile number and agree to texting — on our forms, in our offices, or by texting us first. Consent is not a condition of purchasing any policy.
  • Frequency & rates. Message frequency varies with your policy activity. Message and data rates may apply per your carrier plan.
  • Opt out. Reply STOP to any message to end texts; reply HELP for assistance or call (989) 275-5555. Opting out doesn't affect your coverage or our other service channels.
  • No sale of mobile data. Mobile numbers and SMS consent are never sold or shared with third parties for their marketing.

Privacy policy

  • What we collect. Information you provide for quoting and servicing insurance: contact details, household and property information, and policy data.
  • How it's used. Quoting with the carriers we represent, servicing your policies, claims assistance, and communications you've requested. That's the list.
  • Sharing. With insurance carriers and service providers solely to quote and service your insurance, and where law requires. Never sold.
  • Security. We limit access to personal information to staff who need it to serve you, and we retain it as required for insurance regulation and service.
  • Your choices. Ask us anytime what we have on file, correct it, or set communication preferences: email@roscommoninsurance.com or (989) 275-5555. Email preferences: manage here.

Questions about this policy: Roscommon Insurance Group, 400 N 5th St / PO Box 605, Roscommon, MI 48653.